Delivery Information

Ireland and Northern Ireland

We are delighted to offer customers within Ireland *FREE *next day delivery on orders over €85.00 when placed before 4pm from Monday to Thursday (excluding bank holidays). Exclusions appply to Basketball Stands, Table Tennis Tables, Gymnastics Mats and Balance Benches these are all shipped directly from our supplier and will take 2-3 working days for delivery. Orders placed from Thursday after 4pm will be out for delivery on Monday. Order placed after 4pm on Friday through to Sunday will be out for delivery on Tuesday.

DPD is our primary courier for Ireland. Once your order is dispatched, you will receive an email and/ or text to say that your order is on its way. This email will include the track and trace number for your order and you can go to www.dpd.ie to track it. If you have any queries about the status of our order you can contact us at info@michaelmurphysports.ie On occasion we may use another courier to delivery your order. 

*Heavy/bulky items for exmaple ball packs, goalposts, rebounders etc are charaged at €9.99 for shipping within Ireland.  

Delivery on personalised items may take longer than usual, contact us at info@michaelmurphysports.ie for further details.

UK

Dispatch times for the UK are the same as above. 

Delivery to the UK is charged at €8.50 and will take between 4 to 6 working days. An Post is our selected courier to the UK.

Rest of the World

Delivery to EU countries can take from 2 to 8 working days. If you are ordering outside of the EU, please allow up to 20 working days for your order to arrive. 

If your order is being delivered to a country that is outside of the EU, then depending on the value of your order, you may need to pay customs or import duties. Unfortunately these charges are out of our control and we cannot be held responsible for them. Custom policies will vary from country to country and this may delay the delivery of your order. Please contact your local customs office for more information. 

If your order is taking longer than it should, please contact us at info@michaelmurphysports.ie. 

We use both DPD and An Post to deliver to these regions. Once your order is dispatched, you will receive an email with the tracking information and the courier used to deliver your order. If your order is being dispatched with DPD, you can track it at www.dpd.ie . If your order is being delivered with An Post, you can track it at www.anpost.ie . 

We deliver to the following international countries and charges are:

PLEASE NOTE: Heavy/bulky Goods may be subject to extra shipping charges. 

Heavy/bulky items for example footballs, goalposts, rebounders etc being shipping outside of Ireland will incure the following shipping fee:

Great Britain - €19.99

EU - €29.99

USA - €49.99

Canada - €49.99

Australia - €49.99

New Zeland - €49.99

Can I collect my order in-store? 

We are delighted to offer our customers a complimentary click and collect service. Order online and avoid shipping costs by collecting your order in store.

When processing your order on our website under Delivery Details select 'I'll Collect My Order Instore'.  Once your order has been placed and confirmed, you will receive a confirmation email. We will send you a text when your order is ready for collection. It usually takes around four hours to process your order. Once your order is ready for collection you can collect it at a time that is convenient for you. 

When coming to collect your order, you should bring photographic identification (passport or driver’s licence) and your order confirmation. For your convenience, we will accept your order confirmation in print or electronic format.

You can collect your order in-store within the opening hours:

• Monday 9.00am - 6.00pm
• Tuesday 9.00am - 6.00pm
• Wednesday 9.00am - 6.00pm
• Thursday 9.00am - 6.00pm
• Friday 9.00am - 6.00pm
• Saturday 9.00am - 6.00pm
• Sunday 11.00am - 5.00pm

What happens if I am not at home when the order is being delivered?

If you are not at home when your order is being delivered, then we will leave a card with the contact details so that you can contact the courier and arrange a time for your order to be delivered or an appropriate time for you to collect it.

What should I do if I haven’t received my order?

In the unlikely event that you do not receive your order, then please contact us on 00353 749128268 or info@michaelmurphysports.ie quoting your order number.

Gift Cards

You will be delighted to hear that we offer FREE delivery on all Gift Cards ordered online.

If you choose to have your gift card personalised with a message, you can do this when processing your order. All Gift Cards will be dispatched with An Post within 24 hours of the order being processed. 

PLEASE NOTE: Gift cards cannot be returned or exchanged for cash. Unfortunately, gift cards cannot be used on our website they can only be used in-store. We cannot take responsibility for any gift cards that are lost, stolen or used by someone other than your recipient after delivery.

*Heavy/bulky items for example football packs, goalposts, rebounders etc will incour a shipping fee of €9.99 within Ireland.

*While the postal services that we use are very reliable, we cannot take any liability for any delay or failure to deliver your order within the estimated timescale.
*Delivery on sports equipment may take a day longer than usual. Our courier will call you prior to delivering the item and you must be at home to accept the delivery. *There will be a shipping charge or sports equipment.